Contact TopFakeIDs
Questions about your fake ID order, payment, or tracking? Our support team is here to help.
Need help with an order, a payment or a tracking number? The fastest way to reach us is email, and the answers below cover the situations we hear about most often. Include as much detail as you can in the first message so we can reply with a solution instead of a list of questions. We answer order questions, payment questions and tracking questions every day.
Email Support
For order questions, payment help, or tracking, email us at:
We typically reply within 24 hours, 7 days a week.
Before You Email - Quick Checklist
- Already ordered? Include your order number or the email address you used at checkout so we can find it fast.
- Payment question? Tell us the payment method and, for Bitcoin, the first and last 4 characters of the transaction ID.
- Tracking? Check your inbox and spam folder first - tracking emails sometimes land in spam.
- Photo help? Attach the photo you plan to use and we'll tell you within one reply whether it will work.
Common Questions
Where is my tracking number? Tracking is emailed once your parcel ships - usually 3-5 business days after payment confirmation.
Did my payment arrive? Bitcoin shows as confirmed after one network confirmation. Card/PayPal payments confirm instantly and we email you.
Can I change my order? Yes - email us before production starts (within 24 hours of ordering) with the change you need.